Privacy Policy

Effective date: February 18, 2025

Introduction

Liquid Environmental Solutions, its affiliates, and subsidiaries* (collectively, the “Company,” “we,” or “us”) understand the importance of your privacy and take our responsibility to protect it seriously. This Privacy Policy (“Policy”) explains the types of information we collect about you, how we use that information, who we disclose it to, and certain rights and options you have regarding your information. This Policy applies when you use our website at liquidenviro.com and any other online products and services that link to this Privacy Policy (“Services”), contact our customer service team, engage with us on social media, or otherwise interact with us online or offline.

Important Information About This Policy

While we strive to provide complete and transparent information about how we process your personal information, we reserve the right to amend or update this Policy from time to time or to create additional policies to accurately reflect changed circumstances or new legal requirements. To assist us in ensuring that we can provide the most accurate information possible, we ask that you check this Policy for updates.

We also ask that where we have an ongoing relationship with you, and any of the data you have provided is no longer accurate, that you keep us informed of this so we can amend our records accordingly. By using the Services, communicating with us, or otherwise interacting with us, you consent and agree to our collection, use, sharing and disclosure of your information as described in this Policy.

Information We Collect Or Receive About You

A. Personal Information

For the purposes of this Policy, “personal information” is any information that relates to an identified or identifiable natural person. You have the ability to provide a variety of personal information during your interactions with the Company, such as emails you may send us, ads you respond to, and emails or newsletters that you sign up to receive. The Company or third parties acting on our behalf may receive data from you whenever you provide us with this information. The types of personal information we may collect include the following categories:

Contact information: First name, last name, business email address, business postal address, business telephone number, position and/or employer organization, and user credentials for any file sharing applications to which we may provide you access.
Financial data: Payment card details, bank account details, or other payment information.
Transactional data: Details about your, or your company’s, transactions with us, including method of payment, payments received, payment details, transaction history, and other information relating to the products purchased by you or your company.
Subscription, marketing and communications information: Details regarding informational and promotional materials you may have requested or received from us, the services in which you are interested, your receipt of promotional communications, and information on your marketing or communication preferences.
Customer support information: Copies of communications and inquiries you have submitted to us, including through email, calls, and features available in connection with our website.
Device and usage information: Details regarding how and when you use our Services, including the device used to connect to the Services, your IP address and device identifier, the frequency and duration of your usage, the pages you view, what websites or search terms referred you to the Services, and information about your interaction with the Services.

We (or third parties acting on our behalf) collect this information when you access, use, or navigate our Services, fill in forms on our Services, register for an account with us, request information from us, communicate with us (including by phone, email, chat, or otherwise), interact with any chatbot or similar features available in our website, visit or engage with our social media pages, transact business with us, participate in surveys or sponsored activities, or otherwise provide us with personal information. If you do not provide us with certain personal information, you may not be able to use certain aspects of the Services.

Please note that we may aggregate or anonymize the foregoing types of information such that they are no longer capable of identifying you, in which case they are no longer considered “personal information.” We may also collect information about you from third-party sources and information about you that is publicly available.

Note: If you purchase the Company's products and services, we may collect billing and credit card information. This information is used to complete the purchase transaction.

B. Automatically Collected Usage and Device Information

Like most websites, we use technologies to collect certain types of information about the users of our Services. These technologies include:

Cookies: Cookies are small text files that can be used by websites to make a user’s experience more efficient. Our website uses different types of cookies to, among other things, automatically recognize you when you return to our site, store information regarding your preferences, and analyze traffic to our site. Please note that where cookies are essential to the operation of our site, if disabled, you may not be able to enjoy certain features of the site. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org. We do not honor “Do Not Track” signals.
Log Files and Device Identifiers. We use log files to track actions occurring on the website and collect data about visitors, including IP address, browser type, Internet service provider, referring/exit pages, date/time stamps, and device identifiers.
Pixels, tags, web beacons and other technologies. Our Services may also use “pixels,” “tags,” “web beacons,” or other similar technologies. These technologies are small pieces of code that run when a website page or email is loaded. They are used to monitor the behavior of the visitor or email recipient—such as what icons were clicked or whether links in an email were opened—and gather analytics. For example, when you open the homepage on our website, a pixel may run and generate information based on the visit, and then this information is processed by us or our vendors. Pixels work in conjunction with cookies to let us know what portions of our website are of interest to you and to help us provide you with tailored information from our website. If you turn off cookies, the pixels, tags, and web beacons we use may still detect certain information about your interaction with our website and disregard any cookie-prohibitive markers or signals. Note, the vendors that supply us these pixels, tags, web beacons, cookies, or similar tracking technologies collect your personal information instantaneously and simultaneous to our collection of such information and they may use the information for their own purposes.
Analytics. Our website may also use third-party analytics tools, such as Google Analytics. You can find more information about how data is collected and processed in connection with the Google Analytics service here. You can also read Google’s privacy policy here.

The information collected through these technologies may be combined with personal information or aggregated with other information on website visits. We may share information about your use of our website with our advertising and analytics partners, who may combine it with other information that you previously provided to them

C. Information from Other Sources

We may obtain both personal and non-personal information about you from other users of our website and services, business partners, suppliers, and other third parties and add it to other information we have collected. We, and the third parties we engage, may combine information we collect from you over time and across your online activity with information obtained from other sources. This helps us improve the information’s overall accuracy and better tailor our interactions with you.

D. Social Media

If you interact with us on any social media platform: (i) depending on your social media privacy settings, the personal information that you submit on the social media platform may be read, collected, or used by us as described in this Policy, and (ii) where we respond to any interaction with you on social media, your account name/handle may be viewable by any and all members or users of our social media accounts. Social media platforms operate independently from the Company and we are not responsible for the personal information that you choose to submit or link on any social media platform. We encourage you to review the privacy policies and settings of any social media platform with which you interact to help you understand their privacy practices.

How We Use Your Data

The Company (or service providers acting on our behalf) may use your personal information for the following purposes:

Delivering the services you requested, and negotiation, entering into, and managing our relationship and agreements with your organization.
Providing you with information, products, or services that you request from us and agreed to receive.
Providing you with notices about your account, your organization’s transactions with us, and otherwise communicating with you about our services.
Carrying out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
Notifying you about changes to this Policy or our Services, including any products or services we offer or provide through our website.
Optimizing your experience on the Services and ensuring that our content is presented to you in the most effective manner.
Sending you promotional or informational communications and solicitations (related to the service we provide only), tracking your marketing preferences, and for our internal marketing purposes.
Managing customer service issues, including issues relating to the performance of our services and customer feedback.
Developing, updating, and improving our products and services, customer service, and customer experience, and otherwise improving our knowledge and insights regarding users.
Preventing and detecting fraud, financial crime, hacking activities, security breaches, and other unlawful activities in connection with the Services or the purchase or use of our services.
In any other way we may describe when you provide us with information or for any other purpose with your consent.
To inform you of other products or services available from the Company and its affiliates.

For more information about your options relating to your personal information and your communication preferences, see “Your Choices About Personal Information” below.

Disclosure of Your Information

In addition, we may disclose your personal information to the following types of third parties:

Service providers we use to facilitate our business operations and administer our services and business operations. These third parties have access to your personal information to perform specific tasks on our behalf. For example, our service providers include (i) IT and system administration providers, (ii) data storage providers, and (iii) vendors to facilitate payments and payment processing. We may also share your information with our third-party vendors whose technologies we leverage to provide certain features on the Services. Note, the technology vendors we use to make our Services available to you may collect your personal information instantaneously and simultaneous with us collecting the same information.
Marketing and advertising vendors that may assist with lead generation, hosting information relating to customers and business partners and potential customers or business partners, marketing automation, advertisement placement and targeting, and marketing campaigns and communications.
Analytics vendors in order to understand our website traffic and usage patterns, optimize our website, and identify potential new customers or users.
Our affiliates and related entities, investors, and operational partners.
Regulatory and governmental authorities, law enforcement agencies, and courts, as necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
Our professional advisors, such as lawyers, accountants, and other similar advisors.
Buyers or other successors prior to or in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, where the information is among the assets being transferred.
Other parties for any purpose we disclose at the time you provide the information.

The Company may disclose your personal information, if required to do so by federal or state law or regulation or any state or federal administrative, judicial, legislative or regulatory authority or in the good faith belief that such action is necessary to: protect and defend the rights or property of the Company; and/or act under exigent circumstances to protect the personal safety of users of the Company, or the public.

When the information we collect about you is aggregated, anonymized, or otherwise does not identify you, we may use that information for any purpose or disclose it to third parties, to the extent permitted by applicable law.

Where We Store Your Data

We may store your data on servers provided by third-party hosting vendors with whom we have contracted residing in the United States.

Third-party hosting vendors under contract with the Company may be used to store your data. All data regardless of how it is stored, will be stored in the United States.

How Long We Store Your Data

We will retain personal data for no longer than the duration necessary to fulfill the purposes for which it was collected, for archiving purposes, for internal research and data analysis purposes, for as long as Company is contractually obligated to retain such data, or as per applicable law .

How We Protect Your Data

We use appropriate administrative, technical, and physical measures to protect your personal information from loss, theft, and unauthorized use, disclosure, or modification. These measures may include, for example, using the SSL Protocol to encrypt data transfers.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

Your Choices About Personal Information

A. Tracking Technologies and Advertising

Depending on your browser or device, you may have the option to set the browser to accept all cookies, reject all cookies, notify you when a cookie is set, or delete cookies. Each browser and device are different, so we recommend you evaluate the tools and settings available in your browser or device, as well as any available instructions for the same. Please note that if you disable or delete cookies, you may not be able to access or use certain features of our website.

The National Advertising Initiative also makes resources available to assist consumers in opt-out of certain tailored online ads, which you can access by following this link.

B. Marketing Communications and Emails

You may choose to opt out of marketing emails or communications by using the “Unsubscribe” link found at the bottom of such emails or communications, or by contacting us at the “Contact Us” information below.

C. Cookies

D. Google Analytics

As discussed above, we use Google Analytics in connection with the website. If you would like to refrain from having your data collected by Google Analytics, Google has developed an opt-out browser that you can use. You can find more information on how Google uses information it collects here.

E. Updating Your Information

The Company takes reasonable steps to keep your personal information accurate and complete. You can access or update your personal information, including contact or account information by contacting us at the “Contact Us” information below.

F. Declining to Provide Information

You can choose not to provide us with information we may request, but that may result in you being unable to use certain features of the website, request information about our services, or initiate other transactions with us.

G. Do Not Track Mechanisms

Please note that our website does not honor “Do Not Track” signals, and such signals will not impact the operation of our website.

Region-Specific Disclosures

In certain states, applicable law may require that we provide additional disclosures relating to the processing of personal information about residents of those states. Please review the information below for disclosures that may be applicable to you.

A. California Residents

Additional information regarding rights that may be available under California law can be found in our Notice at Collection and Privacy Notice for California Residents.

B. Nevada Residents

Under Nevada law, Nevada “consumers” may request that “operators” of internet sites and online services refrain from the “sale” of their “covered information” to third parties (as such terms are defined under Nevada law). We do not believe that our disclosures of your information to third parties (as described above) would qualify as a sale under Nevada law.

External Links

The Services may contain links to other sites, plug-ins, applications and other services. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Children Under the Age of 13

The Company does not knowingly collect personally identifiable information from children under the age of 13. If a child under the age of 13 has provided personal data to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal data from our systems. If we learn that any personal data we collect has been provided by a child under the age of 13, we will promptly delete that personal data.

Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:

Liquid Environmental Solutions
7651 Esters Blvd Suite 200
Irving, Texas 75063
Email Address: privacy.info@liquidenviro.com
Phone Number: (214) 524-6050